2025

Impact

Report

2025

Impact

Report

2025

Impact

Report

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Our Impact

in Numbers

Our Impact in Numbers

Our Impact in Numbers

Behind every number is a story of people, partnership, and purpose. This section highlights the measurable impact our team created throughout the year - from client outcomes to sector engagement and the initiatives that strengthened our organisation.

One Team

One Team

Four Locations

Four Locations

Global Impact

Global Impact

Our clients are based across Australia & New Zealand, working to drive transformative change in communities both locally and internationally.

Our clients are based across Australia & New Zealand, working to drive transformative change in communities both locally and internationally.

New Zealand

Fiji

Solomon Islands

Indonesia

Tasmania

Philippines

Sierra Leone

Uganda

Pakistan

South Korea

Tanzania

New South Wales

Victoria

Western Australia

Northern Teritory

Papau New Guinea

Ghana

Kenya

New Zealand

Fiji

Solomon Islands

Indonesia

Tasmania

Philippines

Sierra Leone

Uganda

Pakistan

South Korea

Tanzania

New South Wales

Victoria

Western Australia

Northern Teritory

Papau New Guinea

Ghana

Kenya

Auckland

Central Coast

Sydney

Melbourne

Auckland

Central Coast

Sydney

Melbourne

of walking alongside Not-for-Profit organisations to drive transformative change in our communities.

of walking alongside Not-for-Profit organisations to drive transformative change in our communities.

Hours

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00000000
00000000
88888888
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00000000
00000000
88888888
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00000000
00000000

71,578 emails sent from accounts inboxes

71,578 emails sent from accounts inboxes

10,566+ phone conversations

10,566+ phone conversations

7,000+ coffees consumed

7,000+ coffees consumed

Education

Community Legal Centers

Emergency Housing

Disability Services

Food Banks

Climate & Environmental Advocacy



Aboriginal and Torres Strait Islander Organisations



Financial Counselling

NDIS

Mental Health

Churches & Ministries

Domestic and Family Violence Shelters

Working Across 19+ Sectors

Working Across 19+ Sectors

Our
Clients

In

Numbers

Our Clients

In Numbers

Our
Clients In

Numbers

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Total Monetary Assets

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77777777

Total Donations Received

44444444
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00000000
44444444

Number of Payroll Entries Processed

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77777777

Total Monetary Assets

$$$$$$$$
33333333
00000000
,,,,,,,,
33333333
22222222
00000000
,,,,,,,,
00000000
99999999
77777777

Total Donations Received

44444444
55555555
,,,,,,,,
66666666
00000000
44444444

Number of Payroll Entries Processed

Investing in

our People

Investing in our People

Investing in our People

We are passionate about our people and committed to ensuring that our staff shares in our passion to make a difference in the world and our offices are places that are centred around learning, growing, encouraging, and championing one another.

Celebrating a Year of Advancing Together

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'Advance Together ' Days

This year we launched our ‘Advance Together’ Days - intentional all-in office days designed to bring our team together for training, leadership development, and plenty of coffee . These days have become a cornerstone of how we stay aligned to our purpose to create impact.

A highlight has been welcoming clients into our sessions to share the incredible work they do. Their perspectives enrich our learning, deepen our understanding of the communities we serve, and remind us why our work matters.

Leadership Pathways Program

In 2025 we launched our Leadership Pathways Program, an intentional mentorship initiative designed to invest in emerging leaders across our organisation. The program is guided by two exceptional external mentors:

  • a former Armed Defenders Squad officer who now coaches organisations on communication and high-performance teamwork, and

  • one of Melbourne’s youngest ever female criminal barristers, bringing invaluable insight into confident advocacy and professional resilience.


This program equips our developing leaders with the skills, confidence, and support they need to communicate with clarity, lead with purpose, and contribute meaningfully to the future of The Breakthrough Office. It has already become a defining part of our commitment to growing the next generation of values-aligned leaders.

First Nations Cadetship

This year marked the launch of our First Nations Cadetship Program, created intentionally to open more pathways for First Nations young people to enter the accounting and professional services sector.

The program has already been an extraordinary journey - shaping how we learn, listen, and build meaningful opportunity. We are honoured to walk alongside our first cadet this year as they take their first steps into the profession, and we are committed to expanding the program in future years to broaden access and deepen impact across our communities.

November Wellbeing Day

In recognition of the dedication our team brings to a busy year of serving clients, we introduced a November Wellbeing Day - an additional day of paid leave designed to give every staff member space to rest, recharge, and reset.

Serving our

Communities

Serving our

Communities

Serving our

Communities

Our commitment to community impact extends beyond our client work. This year we strengthened our volunteer efforts, expanded our pro bono support, and partnered financially with organisations who are making an incredible impact.

700+

Volunteer

Hours

700+

Volunteer

Hours

Scroll for highlights >>

Scroll for highlights >>

Blessing Bags

Blessing Bags is a Melbourne-based initiative that assembles and distributes hygiene packs to those experiencing homelessness and/or disadvantage. The hygiene packs contain essential personal care items as well as a handwritten note of hope and positivity so that the recipient knows that they are not alone. 

Blessing Bags

Blessing Bags is a Melbourne-based initiative that assembles and distributes hygiene packs to those experiencing homelessness and/or disadvantage. The hygiene packs contain essential personal care items as well as a handwritten note of hope and positivity so that the recipient knows that they are not alone. 

Christmas Box

Christmas Box supplies food essentials to over two hundred thousand people every year across New Zealand, Australia and the Cook Islands, providing hope to the table, that lasts beyond a treat at Christmas.

Christmas Box

Christmas Box supplies food essentials to over two hundred thousand people every year across New Zealand, Australia and the Cook Islands, providing hope to the table, that lasts beyond a treat at Christmas.

OzHarvest

OzHarvest works to rescue food that otherwise would have gone to landfill, and nourishes our commuities by distributing that rescued food to those facing food insecurity.

OzHarvest

OzHarvest works to rescue food that otherwise would have gone to landfill, and nourishes our commuities by distributing that rescued food to those facing food insecurity.

We Care

Connect

We Care Connect is a volunteer powered local charity rehoming quality preloved children’s essentials with families who need them most. They are passionate about serving their local communities in Central Coast & Hunter to meet the needs of children living in poverty.

We Care

Connect

We Care Connect is a volunteer powered local charity rehoming quality preloved children’s essentials with families who need them most. They are passionate about serving their local communities in Central Coast & Hunter to meet the needs of children living in poverty.

Blessing Bags

Blessing Bags is a Melbourne-based initiative that assembles and distributes hygiene packs to those experiencing homelessness and/or disadvantage. The hygiene packs contain essential personal care items as well as a handwritten note of hope and positivity so that the recipient knows that they are not alone. 

Christmas Box

Christmas Box supplies food essentials to over two hundred thousand people every year across New Zealand, Australia and the Cook Islands, providing hope to the table, that lasts beyond a treat at Christmas.

OzHarvest

OzHarvest works to rescue food that otherwise would have gone to landfill, and nourishes our commuities by distributing that rescued food to those facing food insecurity.

We Care

Connect

We Care Connect is a volunteer powered local charity rehoming quality preloved children’s essentials with families who need them most. They are passionate about serving their local communities in Central Coast & Hunter to meet the needs of children living in poverty.

Expanding our Pro-Bono Client Work

Expanding our Pro-Bono Client Work

In 2025 we added The Elizabeth Rose Foundation and Heart2Help to our pro-bono client base to support the incredible work they do in community.

Donation Partners

Across 2025 we were honoured to partner financially with a number of organisations to support the incredible work they are doing in community.

Across 2025 we were honoured to partner financially with a number of organisations to support the incredible work they are doing in community.

Sector

Engagement

Sector

Engagement

Deepening our engagement with the sector we proudly serve. This year we partnered with a range of sector organisations to ensure that high-quality support is available to resource and equip Not-for-Profits of every size and stage.

Some of our Webinars this Year

Sharing knowledge that strengthens our sector

in 2025 our Insights brought together stories, strategies, and practical guidance that support Not-for-Profits navigating change - ensuring every organisation, regardless of resourcing, has access to clear, accessible knowledge.

What to Include in Your Not-for-Profit Annual Report: Telling Your Story of Impact

Design

Landmark Fair Work Case: What the Woolworths Decision Means for Employers

Payroll

The Future of Non-Compete Clauses in the NFP Sector

HR

A Practical Guide to AI for Not for Profits

Systems

Attract and Retain Top Talent with Salary Sacrifice: A Guide for Not-for-Profits

Payroll

Your Not for Profit’s Guide to Fringe Benefits Tax

Accounting

Thank You to our Sector Partners

Thank You to our Sector Partners

To our community of Breakthrough, we want to say thank you for another incredible year of impact.

It is truly our privilege to be on this journey with you - thank you for trusting us to play a small role in the life-transforming work you do every day in community.